...and of course one of the bolts in the alternator kit doesn't want to go into the head.

I'm going to write the manager an email. It would be nice if he could have it over to a ford dealer near me, not an hour away, but I doubt he can do that on a one day notice. Looks like I'll probably be driving back up there tomorrow.
I'll bet if you went to the nearest Ford dealer and told them what happened they could, or maybe I'm just spoiled by the one I deal with. The parts guy gives me a discoount and orders parts emergency so I usually have them the next day.
Thats the thing though, I don't want next day, I wanted the part today. Tomorrow will have to do, but I don't feel like waiting an extra 24 hours to simply save a little gas.
b****, whine, and moan, that's all you ever do.
If it makes you feel better, I don't wait on customers either. If I did, I'd have to put a cot up at work.
I tell people straight up: We close at 5. In reality, we are usually there till 5:30 or later, but if I tell someone I'll wait on them and we are there till 5:30, they'll get there somewhere around 6pm.
I had one guy who I was coming to pickup a car, said he'd be there at 4:30 that afternoon.
He rolled up, right on (his) schedule, at 8:30pm. Never again.